Ethical Business

Following a challenging week in London, that has highlighted the fragile nature of much of “modern society”, it’s clear that there is a need for a wider understanding of truly Ethical Business.

What do I mean by Ethical Business?

Well it sounds obvious but in reality there is a big disconnect between common sense, and what occurs.

For me based on what I’ve seen over the last few decades, it’s clear that Ethical must include looking after the best interests of your customers and clients for the long run. It also includes looking after the well being of the wider community that the business operates inside of.

When every business owner, employee, and supplier realises that there is a holistic business world in which we all operate inside of, then there is a new opportunity to work more strategically and transparently.

If you have ever had to wait in for an engineer that has never arrived, or if you’ve ever heard an excuse from a supplier that really doesn’t take ownership for what has happened, then you’ve experienced the contrast.

There is an old phrase “Treat others as you would be treated”.

I look forward to the day when we all do this and it becomes our natural state and thoughts.